01
App access
If your message is about app access, tell us a little about your pets, your city, your platform, and what you hope Zoocial helps you solve.
Download the appContact
Different conversations, one product context.
Whether you are asking about the app, reporting an issue, sharing a lost-pet alert question, or exploring a partnership, a little context helps us route your message faster.
App accessLost-alert questionsPartnership conversations
Best first message
A short note with the pet name, platform, shared alert link, and what you need is usually more helpful than a long message with no context.
Choose the right thread
Different conversations, one product context.
02
Support
If your message is about a public lost-pet alert, an account detail, or a bug, include the pet name, platform, and shared alert link when you can.
Contact support03
Partnerships
Reach out if you are exploring a partnership, community collaboration, rescue workflow, or a broader way Zoocial could support your work.
Talk partnershipsBefore you write
Help us help you faster.
Note 01
If your message is about a lost-pet report, include the pet name and the shared alert link.
Note 02
If your message is about app access, tell us a little about your pets, your city, your platform, and what you hope Zoocial helps you solve.
Note 03
If your message is about a bug, include your device, platform, and the steps that led to the issue.
Note 04
If you are not sure where your message belongs, start with support.
Direct line
If you are not sure where your message belongs, start with support.
A little context helps us route app questions, lost-alert issues, bug reports, and partnership conversations faster.